NH OUTLOOK, Thursday, 2/24/2005
script iconPreshow #1 Lynch script iconGoodnight
script iconPreshow #2 Best Biz script iconTonight 10:00
script iconPreshow #3 Loyalty script iconkey: state politics/ governement
script iconHello/Intro Lynch Ed script iconkey: economy/ business
script iconTag Lynch Ed script iconkey: economy/ business
script iconIntro 6 Large Biz #1 script iconkey: economy/ business
script iconIntro Best Business script iconkey: UNH
script iconIntro Loyalty Factor script iconWEB PROMO
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script iconPreshow #1 Lynch
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Now on New Hampshire Outlook:
Governor John Lynch brings his education funding plan to state legislators.
script iconPreshow #2 Best Biz
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Plus, the top 10 companies to work for in New Hampshire and why "Business New Hampshire Magazine" picked them.
And later:
script iconPreshow #3 Loyalty
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Hear from the founder of a Portsmouth-based consulting firm about the importance of building employee, customer and brand "loyalty."
script iconHello/Intro Lynch Ed
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Hello. I'm Beth Carroll. Welcome to New Hampshire Outlook.
Governor John Lynch announced his education funding plan earlier this month and on Wednesday, he began selling it to his most important audience-- legislators.
Members of the House Education Committee heard from the Governor.
As Richard Ager reports, the plan has bi-partisan support, but there are still many lawmakers - and others - who are not convinced it's the way to go.
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The House Education Committee will examine all education funding plans before sending a recommendation on to the full house.
script iconIntro 6 Large Biz #1
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"Business New Hampshire Magazine" is out with its 2004 list of the top 10 best companies to work for in New Hampshire.
The companies are in all regions of the state and include different types of businesses, from healthcare to manufacturing.
6 "new" companies made the list-- which is broken down into the best LARGE and SMALL companies.
Here's a look at the top Large companies:
Number one: Dartmouth-Hitchcock Medical Center, -- which made the list for the third time.
Followed by Markem Corporation in Keene, C-C-A Global Partners in Manchester,
Teradyne Incorporated Connection Systems Division out of Nashua, Comcast Cable Communications out of Manchester and rounding out the top large companies, Wheelabrator Technologies in Hampton.
As for the top small companies:
High Point Communications in Bow is number one, also on the list for a 3rd time.
Followed by PixelMedia of Portsmouth, Woodlands Credit Union in Berlin and All Metals Industries in Belmont.
Businesses from across New Hampshire submit applications to the magazine for selection.
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Here to talk about " NH's Best Companies to work for: Sean Mahoney, the Publisher of "Business NH Magazine", and Lindsay Shearer, who is Director of Public Relations for CIGNA and founder of NH Businesses for Social Responsibility. Welcome
Q SEAN: Let's talk about the CRITERIA for selection? How do companies MAKE the list -- what does it take????
Q LINDSAY: Why is it important to RANK NH businesses?
** Is the Top 10 rating -- for recognition among business or recruiting workers?
Q SEAN: What is the HALL of FAME category?
Q LINDSAY Where does SOCIAL responsibility come in?
Q SEAN: How many companies submitted applications?
Q LINDSAY: Manchester-based "CCA GLOBAL PARTNERS" --
a management and marketing services company -- which employs 331workers.
**provides free snacks
even more intriguing an "IDEA" room.
Here -- Employees made to feel their INPUT matters.
** How IMPORTANT is that? Having some say at work?
Q SEAN: PIXEL MEDIA: Portsmouth-based Internet and Multi-Media company. 42 workers. Close early on FRIDAYS.for a social hour.
** Worked with Employees to figure out how to KEEP them. What a concept.
Why don't MORE companies do that? Major factor in employee satisfaction?
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Q COMCAST--in Manchester. Employs 1-thousand. We all know its a Cable, Internet and Phone provider.
Offers: FITNESS facility, full-service CAFETERIA, ALL employees eligible for bonuses.
I can see why THAT would be popular.
What do EMPLOYEES say about the work environment?
Q SEAN: Outstanding SMALL companies: "HighPoint Communications": a public and media Relations in Bow with 10 employees.
** Employees that bring in business get COMMISSION for life of the account.
That sounds great.Can't imagine that's TYPICAL?
Decided NOT to grow --but stay in NE.-
on-the-job training to get skills needed for Better positions within the company.
Q LINDSAY: It's not always a benefits package and salary -- that makes employees HAPPY in their jobs?
Q SEAN: Employee Longevity --is that a factor in determing a Best Company to work for?
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Q As we close: If there was one thing COMPANIES could do to build LOYALTY
and be a GOOD company to work for.what would it be?
SEAN MAHONEY, LINDSAY SHEARER -- THANKS.
script iconIntro Loyalty Factor
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So how do you become the best in the business?
For many, it's a "science" that begins with giving employees new skills to build better relationships between employees and customers. as we hear in this report from Dawn DeAngelis.
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The Loyalty Factor Seminars seem to be paying off for APRISMA.
A 2004 Survey showed 98-percent of its customers "satisfied" or very satisfied with the company.
Fabiaschi hopes THAT translates into customer retention.
Aprisma is now a unit of Concord Communications.
The Acquisition was finalized this week.
script iconWeb Pointer
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Just a reminder if you missed any of this program or would like to watch it again-- New Hampshire Outlook is available online on-demand at nhptv.org/outlook
You can also find streaming video of ALL of our broadcasts.
script iconGoodnight
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That concludes our program.
Thanks for watching.
I'm Beth Carroll.
We'll see you next time.
script iconTonight 10:00
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Tonight on New Hampshire Outlook:
Journalists from around the state join us to talk about this week's top stories.
Join us tonight at 10:00 only on New Hampshire Public Television.
script iconkey: state politics/ governement
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NEW HAMPSHIRE OUTLOOK Air Date/Time: 02/24/05
HOST: Beth Carroll Length: 05:30 minutes
Now on New Hampshire Outlook: Governor John Lynch brings his education funding plan to state legislators. Plus, the top 10 companies to work for in New Hampshire and why "Business New Hampshire Magazine" picked them. And later: Hear from the founder of a Portsmouth-based consulting firm about the importance of building employee, customer and brand "loyalty." Hello. I'm Beth Carroll. Welcome to New Hampshire Outlook. Governor John Lynch announced his education funding plan earlier this month and on Wednesday, he began selling it to his most important audience legislators. Members of the House Education Committee heard from the Governor. As Richard Ager reports, the plan has bi-partisan support, but there are still many lawmakers and others who are not convinced it's the way to go.
PRODUCER/REPORTER: NAME OF PARTICIPANTS: Gov. John Lynch\ New Hampshire, Rep. David Hess\ Hooksett, Rep. Ken Weyler\Deputy Speaker, Rep. Ken Weyler\ Kingston, Warren Henderson\Chair, NH Republican Party, Scott Johnson\NH Citizens' Voice Project
script iconkey: economy/ business
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NEW HAMPSHIRE OUTLOOK Air Date/Time: 02/24/05
HOST: Beth Carroll Length: 05:30 minutes
Now on New Hampshire Outlook: Governor John Lynch brings his education funding plan to state legislators. Plus, the top 10 companies to work for in New Hampshire and why "Business New Hampshire Magazine" picked them. And later: Hear from the founder of a Portsmouth-based consulting firm about the importance of building employee, customer and brand "loyalty." Hello. I'm Beth Carroll. Welcome to New Hampshire Outlook. Governor John Lynch announced his education funding plan earlier this month and on Wednesday, he began selling it to his most important audience legislators. Members of the House Education Committee heard from the Governor. As Richard Ager reports, the plan has bi-partisan support, but there are still many lawmakers and others who are not convinced it's the way to go.
PRODUCER/REPORTER: NAME OF PARTICIPANTS: Gov. John Lynch\ New Hampshire, Rep. David Hess\ Hooksett, Rep. Ken Weyler\Deputy Speaker, Rep. Ken Weyler\ Kingston, Warren Henderson\Chair, NH Republican Party, Scott Johnson\NH Citizens' Voice Project
script iconkey: economy/ business
Return to index of stories...
NEW HAMPSHIRE OUTLOOK Air Date/Time: 02/24/05
HOST: Beth Carroll Length: 010:30 minutes
Now on New Hampshire Outlook: Governor John Lynch brings his education funding plan to state legislators. Plus, the top 10 companies to work for in New Hampshire and why "Business New Hampshire Magazine" picked them. And later: Hear from the founder of a Portsmouth-based consulting firm about the importance of building employee, customer and brand "loyalty." "Business New Hampshire Magazine" is out with its 2004 list of the top 10 best companies to work for in New Hampshire. The companies are in all regions of the state and include different types of businesses, from healthcare to manufacturing. 6 "new" companies made the list which is broken down into the best large and small companies. Businesses from across New Hampshire submit applications to the magazine for selection. Here to talk about " NH's Best Companies to work for: Sean Mahoney, the Publisher of "Business NH Magazine", and Lindsay Shearer, who is Director of Public Relations for CIGNA and founder of NH Businesses for Social Responsibility.
PRODUCER/REPORTER: NAME OF PARTICIPANTS: Sean Mahoney\Publisher,"Business NH Magazine", Lindsay Shearer\Director of Public Relations, CIGNA
script iconkey: economy/ business
Return to index of stories...
NEW HAMPSHIRE OUTLOOK Air Date/Time: 02/24/05
HOST: Beth Carroll Length: 08:30 minutes
Now on New Hampshire Outlook: Governor John Lynch brings his education funding plan to state legislators. Plus, the top 10 companies to work for in New Hampshire and why "Business New Hampshire Magazine" picked them. And later: Hear from the founder of a Portsmouth-based consulting firm about the importance of building employee, customer and brand "loyalty." So how do you become the best in the business? For many, it's a "science" that begins with giving employees new skills to build better relationships between employees and customers as we hear in this report from Dawn DeAngelis.
PRODUCER/REPORTER: NAME OF PARTICIPANTS: Portsmouth\Oct. 2004, Mike Fabiaschi\Aprisma, Dianne Durkin\Loyalty Factor, Dianne Durkin\Loyalty Factor
script iconkey: UNH
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No UNH stories
script iconWEB PROMO
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Tonight on New Hampshire Outlook.
. Tonight at 10pm on New Hampshire Public Television.
script iconPost Show Log
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Thursday, February 24, 2005:
We had two tapings today. Tonight's show we started around 4:15pm to accommodate the guests. We finished by 4:45pm. All went veery smoothly. We taped an in-studio conversation for next week just after 5pm. We finished by 5:30pm.
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